Viz has addressed the reversible cover issue by partnering with their distributor Warner Brothers Home Entertainment to offer replacement covers to any customer who requests them.
If your copy of the Sailor Moon R Set 1 Limited Edition did not include a reversible cover, a replacement cover can be provided to you directly from Warner Brothers Home Entertainment at no charge. Simply call WHV at their toll free number of 1-800-553-6937 and tell them you would like a replacement cover for your Sailor Moon R set. They will ask for your name, mailing address, and telephone number so they can mail you a replacement cover once they are available.
We're not sure how long it will take for your new cover to arrive, but at least Viz has addressed the issue and made new covers available to anyone who asks without a great deal of hassle.
Let us know if you have any questions.
2 comments:
Just called for my replacement. Lady was very friendly and said expect delivery for the new sleeve in about 2-4 weeks. Thank you guys at the Animecornerstore.com for the update.
Called the number yesterday, pretty painless. (sans the fact I could hardly understand him!) But it was as easy as following your directions Bob. Thanks! :-)
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