Thursday, July 23, 2015

Sailor Moon R LE Set #1 DVD/BD Cover Replacement Program Announced By Viz

Many Sailor Moon R customers, including a good number of those who purchased their sets from RACS, have reported that their copy of the Sailor Moon R Set 1 Limited Edition did not include the reversible disc cover that was supposed to be part of the set.

Viz has addressed the reversible cover issue by partnering with their distributor Warner Brothers Home Entertainment to offer replacement covers to any customer who requests them.

If your copy of the Sailor Moon R Set 1 Limited Edition did not include a reversible cover, a replacement cover can be provided to you directly from Warner Brothers Home Entertainment at no charge. Simply call WHV at their toll free number of 1-800-553-6937 and tell them you would like a replacement cover for your Sailor Moon R set. They will ask for your name, mailing address, and telephone number so they can mail you a replacement cover once they are available.

We're not sure how long it will take for your new cover to arrive, but at least Viz has addressed the issue and made new covers available to anyone who asks without a great deal of hassle.

Let us know if you have any questions.


Unknown said...

Just called for my replacement. Lady was very friendly and said expect delivery for the new sleeve in about 2-4 weeks. Thank you guys at the for the update.

SERN said...

Called the number yesterday, pretty painless. (sans the fact I could hardly understand him!) But it was as easy as following your directions Bob. Thanks! :-)