Sunday, December 19, 2010

Slight SNAFU With Postal Tracking for Holiday Shipments

I just want to make everyone aware of a problem with postal tracking that isn't really a problem, but has been a cause of concern for folks that are getting nervous about the shipping of their holiday orders.

The postal folks at our local sort center here in Winchester, VA are so busy (or so under staffed) this year that some of our parcels are coming off our truck and going right into local sort and loaded into outgoing trailers without getting scanned. Since the post office really only offers 'delivery confirmation' anyway instead of real tracking, it's OK for them to skip this step to save time when they have to, but it does mean that some of our tracking numbers for priority mail and standard mail shipments will come up as 'invalid' online even though we've shipped them out. I expect this to continue through next week, so don't be too concerned if you get a shipping confirmation from us and the postal tracker shows 'invalid' for a couple of days.

Don't worry, we really did ship it (every shipment here goes on the truck the day the tracking number is generated), it's on the way, and it will pop up in the Postal Service's tracking system the first time it gets scanned somewhere in route - or when it gets delivered, which ever comes first.

1 comment:

The Sci-Fi Fanatic said...

Best of luck to you all. You must be buried at the moment.

Merry Christmas.