From Frank today:
"I want to thank you and your staff for delivering exceptional and personalized customer service, it's always a pleasure doing business with you folks and I'm especially happy that I receive my orders within two business days. It pays to live close to your warehouse. Most importantly, I love the fact that you have a flat rate for UPS deliveries. There's quite a few times that I can find a number of items whose unit price is cheaper than your prices, but when factoring in S&H, I end up saving some bucks. You can put this into your customer comments if you like. Thank you."
Thanks Frank! VERY much appreciated!
No comments:
Post a Comment